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Ford Raptor Bronco Forum - General Information
Bronco Raptor General Discussion
My Bronco Story - Really LONG (some dealer bashing and a reasonably happy ending)
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<blockquote data-quote="Johnny Mo" data-source="post: 5797" data-attributes="member: 57"><p>So most of you outside the B6G Mid-Atlantic forum don't know me, and I know there will be some here that view this as me being a whiny jerkoff with nothing better to do and I should just be happy with my Raptor and let it go...sorry, I'm not wired that way. A line was crossed and this is all about principle at this point. I'm a firm believer in FAFO.</p><p></p><p>This outlines the unethical and unscrupulous business practices of Brewster Ford Sales and its Owner Ken Volz / Volz Auto Group.</p><p></p><p>Over the past 2.5+ years I have been waiting for my reserved and special ordered Bronco, after agreeing on a price and signing a contract, upon delivery Ken Volz demanded a market adjustment price increase of $30k on a previously signed and agreed upon price. If I complained publicly or started any legal action, he threatened to negate all other undelivered deals remaining for the same group of 97 buyers. Additionally, he did not provide a referral bonus of $200 per car for the 97 referrals I brought to his dealership. As a result of this attempt to price gouge me, I lost my vehicle and was forced to re-order from another dealership, putting me at the back of an already 2 year wait and subjected to $8k in manufacturer price increases. He is a greedy, unethical, liar and a cheat and should not be allowed to conduct business this way. I entered this agreement/relationship with the best intentions and so there could be some level of mutual benefit, instead when he saw an opportunity to tip the scales in his favor he did and took my vehicle and sold it out from under me and kept my deposit. Now after 2.5 years of waiting, I am on line again with Ford at a new dealership forced to pay an increased price due to the added delays caused by Ken Volz and Brewster Ford. Ken Volz is the stereotypical used car salesman shyster that people don’t ever want to run across in business dealings.</p><p></p><p>On July 13, 2020 Ford announced the release and opening of reservations for the new 6th generation Bronco. The Bronco had not been in production for 25 years. I was interested, but had never experienced this new process of placing a $100 reservation deposit before, so I waited a week or 2 before seeking further information. By that time, the popularity of the Bronco and the new design was very high and there were over 100,000 reservations in the system. On August 10, 2020 I placed my $100 deposit and reservation with Rye Ford in Rye, NY. On August 13, 2020 I joined Bronco6G.com, as we all know when we reserved our Bronco and got excited about this new reservation process that Ford had implemented being told reservation holders would have their vehicles built FIRST before dealer inventory (that turns out to be a lie) During my time on the forums, many of us started to express concerns about popularity of the Bronco and dealers ability to actually receive enough allocation to support all the orders and for those that didn’t receive enough – would they then mark up the vehicles and squeeze the order holder for more than MSRP – essentially offering the special ordered car to the highest bidder instead. Several members (and some dealership employees) saw this as an opportunity to look to safety in numbers so a few club volunteers picked up the phones and started calling dealers to see if they would be agreeable to group buy pricing. I was the rep for the Mid-Atlantic region in the NY/NJ/CT area. What did that really mean to the 6g community?</p><p></p><p>In the middle of October 2020, after calling several dealers who were planning on marking up the Broncos ($10-15k) – even the special ordered ones that were “supposed” to be earmarked for the order holder, I made contact with Brian Nugent at Brewster Ford, in Brewster, NY part of the Volz Auto Group. I asked Brian if he was in a position to make a deal for a group buy and that I represented the tri state part of the B6G forum and could guarantee him 20 new customers if he would agree to invoice pricing on the special ordered Broncos, and that those members of the group would upon agreement, transfer their reservation to Brewster. If we did not hit 20 transfers – the deal was null and void. The deal guaranteed pricing for the B6G members that pre-registered through me, and the dealership would still make the holdback on the car. I would be the point person for the club – all questions and answers would funnel through me so that it would not tie up dealership personnel answering the same questions over and over and they could focus on their regular customer base.</p><p></p><p>Brian said he would speak to the owner and let me know. A few days later Brian had approval, and we had a deal. Brian and I began discussing over email the details of the written agreement and how we would create an actual personalized contract for each of the reservation holders so they would feel comfortable with transferring their reservation. On several occasions I provided comments to ensure the dealership was protected as well. By October 27th and 28th, we had agreement from the Owner – Ken Volz, that the special limited-edition version (First Edition) Bronco would ALSO be included in the pricing agreement. On November 11, 2020 I transferred my order from Rye Ford to Brewster Ford. When the order banks opened I went to the dealership to place my deposit and confirm my order.</p><p></p><p>See Part 2</p></blockquote><p></p>
[QUOTE="Johnny Mo, post: 5797, member: 57"] So most of you outside the B6G Mid-Atlantic forum don't know me, and I know there will be some here that view this as me being a whiny jerkoff with nothing better to do and I should just be happy with my Raptor and let it go...sorry, I'm not wired that way. A line was crossed and this is all about principle at this point. I'm a firm believer in FAFO. This outlines the unethical and unscrupulous business practices of Brewster Ford Sales and its Owner Ken Volz / Volz Auto Group. Over the past 2.5+ years I have been waiting for my reserved and special ordered Bronco, after agreeing on a price and signing a contract, upon delivery Ken Volz demanded a market adjustment price increase of $30k on a previously signed and agreed upon price. If I complained publicly or started any legal action, he threatened to negate all other undelivered deals remaining for the same group of 97 buyers. Additionally, he did not provide a referral bonus of $200 per car for the 97 referrals I brought to his dealership. As a result of this attempt to price gouge me, I lost my vehicle and was forced to re-order from another dealership, putting me at the back of an already 2 year wait and subjected to $8k in manufacturer price increases. He is a greedy, unethical, liar and a cheat and should not be allowed to conduct business this way. I entered this agreement/relationship with the best intentions and so there could be some level of mutual benefit, instead when he saw an opportunity to tip the scales in his favor he did and took my vehicle and sold it out from under me and kept my deposit. Now after 2.5 years of waiting, I am on line again with Ford at a new dealership forced to pay an increased price due to the added delays caused by Ken Volz and Brewster Ford. Ken Volz is the stereotypical used car salesman shyster that people don’t ever want to run across in business dealings. On July 13, 2020 Ford announced the release and opening of reservations for the new 6th generation Bronco. The Bronco had not been in production for 25 years. I was interested, but had never experienced this new process of placing a $100 reservation deposit before, so I waited a week or 2 before seeking further information. By that time, the popularity of the Bronco and the new design was very high and there were over 100,000 reservations in the system. On August 10, 2020 I placed my $100 deposit and reservation with Rye Ford in Rye, NY. On August 13, 2020 I joined Bronco6G.com, as we all know when we reserved our Bronco and got excited about this new reservation process that Ford had implemented being told reservation holders would have their vehicles built FIRST before dealer inventory (that turns out to be a lie) During my time on the forums, many of us started to express concerns about popularity of the Bronco and dealers ability to actually receive enough allocation to support all the orders and for those that didn’t receive enough – would they then mark up the vehicles and squeeze the order holder for more than MSRP – essentially offering the special ordered car to the highest bidder instead. Several members (and some dealership employees) saw this as an opportunity to look to safety in numbers so a few club volunteers picked up the phones and started calling dealers to see if they would be agreeable to group buy pricing. I was the rep for the Mid-Atlantic region in the NY/NJ/CT area. What did that really mean to the 6g community? In the middle of October 2020, after calling several dealers who were planning on marking up the Broncos ($10-15k) – even the special ordered ones that were “supposed” to be earmarked for the order holder, I made contact with Brian Nugent at Brewster Ford, in Brewster, NY part of the Volz Auto Group. I asked Brian if he was in a position to make a deal for a group buy and that I represented the tri state part of the B6G forum and could guarantee him 20 new customers if he would agree to invoice pricing on the special ordered Broncos, and that those members of the group would upon agreement, transfer their reservation to Brewster. If we did not hit 20 transfers – the deal was null and void. The deal guaranteed pricing for the B6G members that pre-registered through me, and the dealership would still make the holdback on the car. I would be the point person for the club – all questions and answers would funnel through me so that it would not tie up dealership personnel answering the same questions over and over and they could focus on their regular customer base. Brian said he would speak to the owner and let me know. A few days later Brian had approval, and we had a deal. Brian and I began discussing over email the details of the written agreement and how we would create an actual personalized contract for each of the reservation holders so they would feel comfortable with transferring their reservation. On several occasions I provided comments to ensure the dealership was protected as well. By October 27th and 28th, we had agreement from the Owner – Ken Volz, that the special limited-edition version (First Edition) Bronco would ALSO be included in the pricing agreement. On November 11, 2020 I transferred my order from Rye Ford to Brewster Ford. When the order banks opened I went to the dealership to place my deposit and confirm my order. See Part 2 [/QUOTE]
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Ford Raptor Bronco Forum - General Information
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My Bronco Story - Really LONG (some dealer bashing and a reasonably happy ending)
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